Director, Copay & Affordability

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

What you will do

Let’s do this. Let’s change the world! The Director, Copay & Affordability capabilities leads the team responsible for managing the design, implementation and ongoing operations of Amgen’s pharmacy benefit co-pay programs. This team also develops new solutions to address patient affordability needs. It is part of the Patient Access and Reimbursement team and reports to the Sr Director Patient Access Copay & Affordability

Key Responsibilities

Lead development and execution of Amgen patient affordability strategies in alignment with brand strategic imperatives and financial goals

Manage the design, implementation and ongoing operations of all affordability programs (most notably co-pay but inclusive of coupons, evoucher, cash pay etc) finding opportunities for program enhancements and optimization, based on performance and operational metrics

Conduct periodic copay and financial assistance market landscape and competitor benchmark assessments

Proactive partnership with Brand team to ensure clarity on performance, progress and opportunities related to affordability programs given P/L impact of programs

Partner with legal, compliance and safety on Patient Support Program review and approval

Partner closely with Value & Access Insights and Analytics and Finance to support financial planning cycle

Keep abreast of ever-changing market dynamics and industry trends for pharmacy and medical benefit products to evolve co-pay programs and other patient affordability solutions as needed

Collaborate with Data & Insights to ensure consistent data management and reporting across programs

Track and report key operational metrics, program performance metrics and financials to key partners

Manage resolution of customer issues

Collaborate with PAR channel partners, marketing and sales to ensure pull through of Patient Affordability solutions

Establish and maintain relationships with cross-functional partners including but not limited to: Value & Access, Marketing, Sales, Legal, Regulatory, Compliance, Data & Analytics

Lead and develop direct reports, also implementing training/career development opportunities for team

Build strong culture & embody ONE team approach across Patient Access & Reimbursement, Value & Access, Brand team and cross-functional partners