Represented Moderate Bodily Injury Adjuster

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

As a Represented Bodily Injury Adjuster, you’ll support Moderate auto claims involving property damage, bodily injury, and attorneys. In this remote role, you’ll investigate coverage and liability, evaluate damages and risk, communicate with customers and attorneys, and negotiate fair injury settlements. You’ll use sound judgment, empathy, and Allstate’s claims tools to guide each claim through a fast, fair, and well-documented process while delivering a strong customer experience.

Prior represented third-party casualty claim handling experience

3+ years of bodily injury claim handling experience

Moderate bodily injury claim handling experience

Experience handling claims in Tennessee, Mississippi, Kentucky Preferred - not required

Experience using NextGen, Mitchell Decision Point, and Casualty Center preferred

Strong phone communication skills, with the ability to build rapport and assess claims accurately

Ability to work independently and remotely while managing time efficiently

Familiarity with insurance policies, coverage, and liability determination

Strong critical thinking and problem-solving skills, with the ability to evaluate and negotiate injury claims successfully

Knowledge of innovative tools and platforms for effective claims evaluation

Work Location

This position is a remote home-based role. Your home office does not need to be near an Allstate office, but it does need to be in the United States

This position is not available to residents of California, Washington, Alaska, or Hawaii

Licensing Requirements

You may be required to obtain an adjuster and/or appraiser license as a condition of employment

If required, licensing may include an additional Department of Insurance background check and must be completed within 60 days of hire

If you currently hold an active insurance license, you must terminate all existing appointments before onboarding and must not hold any outside appointments during employment

If you are seeking an adjuster role and hold a resident producer license, you must formally surrender that license when instructed by the licensing team

The Hiring Manager and Centralized Licensing team will provide support if licensing is required. By proceeding with the application process, applicants acknowledge and agree to comply with these licensing requirements

Sign-On Bonus Information

Candidates with the active license(s) required for this role may be eligible for a $1,000 Licensing Sign-On Bonus

Eligible licenses may include a Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License

Current employees and candidates previously employed by Allstate or its family of companies are not eligible for this sign-on bonus

Allstate Benefits

Day 1 benefits, including time off, healthcare, retirement, and more

Competitive pay, plus support for ongoing development and career advancement

Time off programs and resources that support work/life balance

Initial and ongoing training to help you succeed in the role