Program & Project Lead | Personal Injury & Medical Payments

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Enterprise Project/Program Management Lead Consultant is accountable for independently leading all aspects of multiple complex programs or projects with a high level of risk, organizational span, business complexity, team size, and interdependencies. Projects may be across multiple functional areas and are of strategic importance to the organization.

Focus of this role will include Personal Injury Protection (PIP) and Medical Payments claim handling processes, vendor relationships and oversight, Decision Point management and technology enhancements.

We are seeking a PIP/Med Pay Project & Program Lead to join our growing team! In this role, you will support key strategic initiatives, including vendor management and oversight of the Mitchell Decision Point process. The ideal candidate will bring strong project and program management expertise, along with in-depth knowledge of Mitchell Decision Point. Candidates should possess a comprehensive understanding of the decision point process from end to end, including workflow management, vendor coordination, issue resolution, and process optimization to ensure successful program execution and business outcomes.

Key Responsibilities

• Motivates others to share in project challenges and inspires them to achieve project goals while constructively evaluating their performance
• Delivers project communication on complicated projects and issues in an easily understood simplified style to any audience
• Delivers project results through leadership and influence rather than authority and control; leverages organizational dynamics to influence outcomes through leadership and communication skills
• Drives achievement of projects/program success factors
• Engages appropriate stakeholders in risk identification and mitigation
• Represents the projects/program and its objectives in all governance and gating forums
• Customizes solutions for complex issues typically involving enterprise-level considerations
• Drives project execution. Provides direction and oversight throughout project lifecycle to project team to meet applicable business requirements
• Directs strategic project/programs of high complexity and impact
• Manages high complexity projects independently with no support or direction from others
• Supervisory Responsibilities
• This job does not have supervisory duties.

Skills

Analytical Decision Making, Business Decisions, Business Requirements, Communication, Leadership, Prioritization, Process Improvements, Program Management, Project Communications, Project Implementations, Project Lifecycle, Project Management, Project Management Life Cycle (PMLC), Project Management Oversight, Project Planning, Project Team Management, Stakeholder Relationship Management, Strategic Objectives, Vendor Management, Vendor Relationships

Compensation

Compensation offered for this role is 90,700.00 - 153,925.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.