Business Architect Lead Consultant

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

As a Strategic Business Architect Lead Consultant, you will be the bridge between business needs and HR delivery. You will translate strategic priorities into clear, scalable people processes and experiences that drive real impact. You will lead process architecture efforts, champion end-to-end redesign, and ensure HR capabilities evolve to meet the demands of a dynamic, AI-enabled, global protection provider. This is more than process improvement; it’s about accelerating business transformation by aligning HR programs, policies, and experiences directly with what the business needs to thrive.

We seek individuals who are compelling storytellers, collaborative problem-solvers, and execution-driven professionals. This role will support HR Service Delivery, Risk/Compliance, and Payroll, while partnering with colleagues across a globally distributed team, including India and Northern Ireland.

Key Responsibilities

Influence and align senior stakeholders at all levels, productively challenging current mindsets to deliver better outcomes for the business and our people.

Partner closely with HR Centers of Excellence and business partners to support end-to-end employee experience discovery and redesign, including strategy blueprinting, capability mapping, root cause analysis, and removal of blockers, inefficiencies, and waste.

Develop clear “as-is” and “to-be” process models, create future-state roadmaps, and oversee successful implementation and adoption.

Collaborate with HR Technology and Service Delivery teams to improve operational efficiencies through streamlining, automation, and AI-enabled solutions.

Support the ongoing evolution of our global HR Service Delivery model, ensuring processes and capabilities are built for future scale and agility.

Partner with HR teams to define and track metrics that measure the effectiveness, efficiency, and employee experience of HR services.

Serve as a key enabler in balancing global operating models with localized business and employee needs, partnering closely with team members and stakeholders across the globe.

Required Experience

5+ years of HR, HR technology, business architecture, or related experience.

3+ years of hands-on experience with Workday HCM, including supporting HR processes, capabilities, and enhancements within the platform.

Experience leading or supporting end-to-end HR process discovery, design, and improvement, including identifying pain points, mapping current and future-state processes, and translating business needs into scalable solutions.

Experience partnering with HR Business Partners, Centers of Excellence, HR Technology, and/or Service Delivery teams to translate strategic priorities into process and technology solutions.

Demonstrated ability to influence senior stakeholders and communicate complex concepts to both technical and non-technical audiences.

Experience working effectively across globally distributed and cross-functional teams.

Preferred Experience

Working knowledge of Workday modules, such as HCM Core, Payroll, and/or Time Tracking, including configuration, implementation, optimization, and/or process improvement.