Auto Property Damage Litigation Adjuster /Senior Consultant I -Remote

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

As an Auto Property Damage Litigation adjuster, you will be investigating automobile accidents involving single or multiple vehicles, which result in property damage with attorney representation/litigation involved. You will assess coverage, liability, and damages while providing exceptional customer service throughout your day. Customer and attorney communication will take place through different channels, including voice calls, email, and text messages. Through the utilization of innovative platforms and tools, you will engage in negotiation processes to reach fair settlements with all parties involved.

Key Responsibilities

Evaluates, negotiates and settles complex unrepresented, represented and/or litigation claims in accordance with business unit best practices

Collaborates with defense counsel to establish negotiation and litigation strategies

Establishes and adjusts reserves, documents rationale and claim summary notes

Manages, researches, and resolves communications, concerns, conflicts or issues

Documents a claim file with notes, evaluations and decision-making process

Supervisory Responsibilities

This job does not have supervisory duties.

Remote Home-Based Work

This position is a permanent remote home-based role. Your home office does not need to be near an Allstate office, but it does need to be in the United States. This position is not available for California, Alaska, Hawaii, or Washington residents.

When you work from home full time, you’ll need

A home office – a dedicated workspace in your residence that is private and free from distractions.

A minimum internet bandwidth of 50 MB down/5 MB up.

Appropriate work surface and seating.

What will Allstate provide?

A technology bundle that includes all equipment needed to perform your work from home (laptop, monitors, headset, keyboard, mouse).

Connectivity reimbursement of $80 per month to offset some of the cost of internet.

Certificates, Licenses, Registrations

As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire.

If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.

Notice of Licensing Requirement

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment.

Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

Allstate Benefits

Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you’ll enjoy a Total Rewards package that includes: