Procedure Specialist – Electrophysiology (Vancouver, British Columbia)

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

Career development with an international company where you can grow the career you dream of.

A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

We offer flexible work policies that allow a healthy balance between personal and professional life

We invest in the development of our employees through training and growth opportunities

We foster an environment where every voice is heard and valued

The Opportunity

This position is field-based in British Columbia. In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

The EP Procedure Specialist is primarily responsible for assisting customers with clinical support, in-servicing, and maintenance of Abbott products for Abbott Electrophysiology (EP) technologies. In addition, providing clinical expertise, collaborating with the Sales Team (Territory Manager and Regional Manager) to assist with developing business strategies and growth, while serving as a technical conduit between customers and Abbott.

What You’ll Do

Within the limit of company policies, procedures, programs and budgets, the EP Procedure Specialist is responsible for and has commensurate authority to accomplish the duties set forth:

Work requires the application of theoretical principles and creative/analytical techniques typically acquired through extensive and detailed in-house training and experience gained in the EP lab. Maintains expert knowledge and consults on technical and clinical advancements. Identifies and routinely uses the most effective, cost efficient and best practices to execute processes; continually evaluates their effectiveness and appropriateness.

EnSite Precision and EnSite X Procedure Support.

Provide troubleshooting support to established Abbott accounts. Provide software and hardware enhancements as required. Work with sales team to develop long term relationships and business growth

Attend EP procedures involving Abbott products (including ICE, EP WorkMate/Claris) with an emphasis on advanced mapping and assist by facilitating proper and safe use of products, and thorough collaborative problem solving, to optimize outcomes

Coordinates clinical evaluation of products under Limited Market Release Authorization (LMRA)

Provide educational services to medical staff and Allied Health Professionals, on subjects related to Abbott EP Capital Systems and Basic EP Products (Diagnostic, Therapeutic catheters and Tools such as Steerable Sheaths).

Provide training on products, procedures, and applications to Abbott staff when required

Contribute to Clinical, Training and Education and Sales Organizations as a speaker/trainer, developer of training materials and/or Technical Memos on new technologies (including competitive products).