Operations Program Manager

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Role Summary

The Operations Program Manager (OPM) serves as 3M's primary operations leader at contract manufacturing partners in China, responsible for product launch readiness, factory execution, capacity planning, and operational risk management. The OPM drives cross-functional alignment between 3M and contract manufacturers to ensure products are launched on time, achieve operational targets, and maintain uninterrupted supply to customers.

This role acts as the central point of coordination across Manufacturing Engineering, Quality, Supply Chain, Procurement, Planning, and Contract Manufacturing partners to deliver successful product introductions and sustain operational excellence throughout the product lifecycle.

Manufacturing Operations Management

Lead operational readiness activities for new product introductions (NPI), product transfers, and capacity expansion programs at contract manufacturing sites.

Drive factory readiness reviews covering manpower, materials, manufacturing processes, equipment, and production capacity prior to qualification and mass production.

Partner with Manufacturing Engineering and Quality teams to ensure successful build events, pilot runs, qualification activities, and production ramp-up.

Identify operational risks that may impact launch schedules and drive mitigation plans to ensure on-time product introduction.

Lead production ramp planning and execution to achieve targeted output, yield, and customer availability requirements.

Contract Manufacturing Operations

Own daily operational engagement with contract manufacturers to ensure alignment across production schedules, material availability, equipment readiness, and manufacturing capacity.

Monitor production performance against demand forecasts, shipment commitments, and operational targets.

Drive rapid resolution of operational issues impacting delivery, production output, or supply continuity.

Coordinate factory execution activities and provide operational status updates to regional and global stakeholders.

Establish operating rhythms and performance reviews with contract manufacturing partners.

Capacity Planning & Supply Readiness

Develop and maintain capacity plans to support business forecasts and long-term growth requirements.

Validate supplier production capabilities, resource readiness, and expansion plans to ensure sufficient manufacturing capacity.

Identify capacity constraints and lead mitigation activities across suppliers and internal stakeholders.

Partner with Supply Planning and Operations teams to align production loading, inventory strategies, and customer demand requirements.

Manage operational assumptions used in forecast planning and capacity modeling.

Cross-Functional Program Leadership

Lead cross-functional operational workstreams involving Manufacturing Engineering, Quality, Supply Chain, Procurement, Planning, and Commercial teams.

Drive program execution across timelines, milestones, deliverables, and stakeholder alignment.

Facilitate decision-making and issue resolution among internal organizations and contract manufacturing partners.

Provide concise executive-level communication regarding project status, risks, recovery plans, and key decisions.